University of Central Florida (UCF) MAN 3025 Management of Organizations Exam 1 Practice

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• Which of the following is a Big Five trait?
• Perception is best defined as which of the following?
• Interpersonal Roles include which type of role?
• Which form of justice primarily focuses on the unfair delivery of resources?
• Which term denotes the degree to which expectations are generalized across many situations?
• Which statement best defines the Fundamental Attribution Error?
• In Expectancy Theory, which belief states that if you perform, your performance will be noted and rewarded?
• ____________ is a measure of 'output' in a form of a goal or objective accomplishment
• Which discipline is NOT part of Peter Senge's Learning Organization framework?
• A manager notes that one of his employees is always on time. His perception of this employee's timeliness leads him to believe that this worker is also very smart. This is known as:
• Those working in the field of operations management view an organization as a system, or a set of smaller coordinated parts that work in tandem to produce a desired result. These smaller coordinated parts of the system are known as:
• Absenteeism and tardiness are problems related to which concept?
• Which model in operations research helps reduce task complexity and establish a completion timeline?
• Which statement differentiates self-concept from self-efficacy?
• Discrimination is defined as:
• Locus of control describes the extent to which people attribute outcomes to internal versus external factors.
• In the two-factor theory, which factors are extrinsic to the job and, when low, lead to dissatisfaction?
• Which term describes the branch of management focused on improving the efficiency and effectiveness of producing goods and services?
• Which of the following is NOT one of the three classical approaches to management?
• In expectancy theory, instrumentality refers to
• Goal setting and management by objectives emphasize what primary outcome?
• Which principle states that management can be taught?
• Social capital refers to the ability to utilize one's network connections and relationships to accomplish goals.
• Which of the following is a problem associated with job satisfaction?
• The glass ceiling effect is defined as:
• Emotions influence processing in which way?
• What does contingency thinking emphasize?
• What term describes using our senses such as sight, smell, taste, touch, and hearing?
• Which form of organizational commitment is described as emotional attachment to the organization?
• What does the Frustration-Regression principle state?
• Work force diversity refers to which of the following?
• ____________have expertise in a single area, such as production, accounting, human resources, sales, or marketing
• Motivation is best defined as what?
• Staff Managers purpose is to:
• Manager duties include which of the following?
• The tendency to attribute others' behavior to internal traits rather than external situational factors is an example of which concept?
• An unseen barrier that stops minority groups and women from attaining high positions in organizations, despite adequate experience and qualifications, is
• Self-efficacy refers to which concept?
• Self-fulfilling prophecy (Pygmalion effect) refers to...
• Continuance commitment is best described as ...
• Which dimension of emotional intelligence is primarily about understanding another person's situation and unspoken needs?
• Which concept is a person's sense of fair treatment as it relates to the communication process?
• Which function involves motivating others to accomplish goals and objectives by fostering enthusiasm and dedication?
• Which statement best describes the levels of managers?
• What is selective perception?
• Which dimension is about managing other people's emotions?
• ______________is the psychological process of determining appropriate activities that achieve the objectives and goals of the organization
• In operant conditioning, what does the Law of Effect state?
• There are three classical approaches to management, they are:
• Valence in expectancy theory refers to
• Implicit personality theories refer to...
• Which description best characterizes a bureaucratic organization as defined by Max Weber?
• Conceptual Skills allow a manager to think about and analyze complex or abstract situations.
• Those working in the field of operations management view an organization as a ________, or a set of smaller coordinated parts that work in tandem to produce a desired result.
• This utilizes different management approaches when the situation calls for it, because there is no 'one size fits all' solution to every problem.
• Self-Efficacy has three dimensions, these are: Magnitude, Strength, and Generality.
• Prejudice is best defined as?
• Which form of justice concerns the fairness in the communication process?
• In Gilbreth's refinement of scientific management, which element is one of the four basic principles?
• Organizational commitment is best described as:
• Who is associated with the development of Scientific Management, emphasizing efficiency and task study?
• Which trio of core characteristics is averaged in the first term of the MPS calculation?
• Which function of management involves determining appropriate activities to achieve the organization's objectives?
• Which of the following is not one of the five core job characteristics in Hackman and Oldham's model?
• In Scientific Management, which method is used to analyze tasks to create standard operating procedures?
• In Maslow's Needs Theory, people are motivated to first satisfy ________ needs.
• Which component of attitudes corresponds to beliefs and information?
• Self-concept is defined as
• Which of the following is NOT one of the four dimensions of emotional intelligence?
• Which role is typically the first line of supervision?
• Which concept describes a barrier that prevents advancement regardless of qualifications?
• Which need is not one of McClelland's Manifest Needs?
• Which of the following is a perceptual grouping principle?
• Which of the following is an example of positive reinforcement?
• Which function coordinates financial, physical, and human resources to accomplish the plan?
• This refers to a belief in one's ability to perform a specific activity, determined primarily by how well the person has learned and practiced the task:
• Which description best outlines the steps in the scientific method for management problems?
• What is a core element of Total Quality Management?
• In order to solve problems and reconcile differences, Mary Parker Follett believed there should be ________ between managers and employees.
• What does the 80/20 rule in motivation suggest?
• What are the three components of attitudes?
• Decisional Roles include which of the following roles?
• Informational Roles include which of the following roles?
• Which description aligns with Theory X assumptions?
• This refers to the relative strength of an individual's identification with and involvement in an organization.
• Which of the following is NOT a Big Five personality trait?
• According to the simple formula for Achievement Motivation, which expression correctly represents it?
• Which theory posits three needs: power, affiliation, and achievement?
• In the Hawthorne Studies, Elton Mayo led a series of studies that tried to test the effects of lighting and worker fatigue on _____
• Which of the following is NOT one of the three main components of the perceptual process?
• Follett's view on organizations emphasizes which concept?
• Which of the following is a hygiene factor according to Herzberg?
• Adam's Equity Theory focuses on balance of fairness based on inputs and outputs. Which item is considered an input?
• Which function involves keeping track of performance and taking corrective action if outcomes are not reached?
• Attribution theory is defined as
• Projection is defined as...
• Figure-ground perception refers to...
• Which type of justice concerns the fairness of interpersonal treatment and communication in the workplace?
• Technical Skills are described as special knowledge or expertise that allows a person to operate in a specialized field.
• What is the best description of personality traits?
• In Maslow's hierarchy, which sequence lists the five needs from lowest to highest?
• To calculate the Motivating Potential Score (MPS) in Hackman and Oldham's model, which expression is correct?
• Which term refers to unfair treatment in the workplace based on group membership?
• Skill is defined as the ability or proficiency that comes from one's knowledge or training.
• What is the term for an unseen barrier that prevents minority groups and women from attaining high positions in organizations?
• ____________ is a measure of 'input' that describes how well resources were used in completing an objective
• Which term describes employees' attitudes toward pay, job characteristics, supervision, co-workers, and advancement opportunities?
• Which term describes using different management approaches depending on the situation?
• Which of the following is NOT listed as a factor that increases the likelihood of noticing a stimulus?
• In Alderfer's ERG theory, which category represents higher-order growth needs?
• According to Argyris's Theory of Adult Personality, what outcome results from treating employees as responsible adults?
• Which term describes creating good relationships with many acquaintances both inside and outside of the firm?
• Cognitive complexity refers to what?
• Which decisional role involves addressing unexpected problems that disrupt operations?
• Procedural justice concerns which aspect of fairness?
• Which term refers to a person's social ability and the capacity to work well with others?
• Which pair is commonly associated with Total Quality Management (TQM)?
• Which of the following is NOT one of Fayol's five duties?
• Satisfaction in the workplace is defined as?
• Overestimating the influence of personality traits and underestimating situational influences is a conclusion of:
• What is the primary focus of operations management?
• In the ERG theory, which needs are the highest form of needs?
• Which aspect includes empathy and understanding others' needs even if unstated?
• Turnover is most directly caused by which factor?
• Frederick W. Taylor believed that if employees performed their tasks in the 'best' way, after analyzing the activities and creating an optimal standard operating procedure, productivity would be increased. This classical approach to management is called:
• Halo effect: which statement is correct?
• What does the primacy effect describe?
• An arrangement of workers who collaborate to accomplish a collective goal is a
• In the Job Characteristics Model, which dimension reflects the degree to which an employee can perceive the impact of their work?
• Stereotyping is best described as...
• Which term best describes preconceived unreasonable attitudes regarding members of a demographic group?
• Which of the following describes the Hawthorne effect?
• Which statement best captures how attribution theory is relevant to explaining behavior?
• Which component of Expectancy Theory is the belief that effort will lead to performance?
• In the two-factor theory, which factors tend to be intrinsic in nature and have the potential to create satisfaction?
• According to expectancy theory, what does the 'Expectancy' component represent?
• Which decisional role focuses on negotiating with others to reach agreements?
• Maslow referred to the concept of satisfying one need before moving to another as ________.
• Which term describes being thorough, disciplined, and reliable?
• Which statement best defines personality in the context of the Big Five discussion?
• Relationship management involves what?
• In Maslow's hierarchy, after satisfying physiological needs, the next level is?
• Two-factor theory: which factors are associated with job satisfaction?
• The process of interpreting and organizing sensations is known as:
• What term describes the set of competencies that allow us to perceive, understand, and regulate emotions in ourselves and others?
• Which type of organizational commitment reflects belief in the organization's values?
• When prejudice becomes active, it turns into _________, a form of unfair treatment in the organization.
• This indicates the degree to which one's expectations are widespread across many situations or restricted to an isolated instance.
• Which concept encompasses the set of competencies that allow us to perceive, understand, and regulate emotions in ourselves and others?
• Which classical approach emphasizes a rigid hierarchy, impersonal relationships, and merit-based advancement?
• In the Job Characteristics Model, which dimension refers to how many different tasks are combined in a job?
• Which dimension involves understanding one's own emotions and motives?
• Ethics is defined as which of the following?
• Which type of manager typically has expertise in a single functional area?
• Which dimension is about controlling impulses and reactions?
• Which of the following is NOT typically cited as a factor in job satisfaction?
• Which management function is primarily about setting goals and deciding on actions?
• The Hawthorne Studies are associated with which researcher?
• Which statement best describes workforce diversity?
• Classical conditioning is characterized by what?
• Since an organization is a system that both responds to and has an effect on its environment, it is considered an _________
• Which of the following is a component of Operations Research?
• What is perceptual organization?
• Which statement describes Theory Y assumptions?
• What is the process of interpreting and organizing sensory information into meaningful experiences?
• The lowest-level management position is that of a
• Globalization is the process by which:
• Which statement about employees is true?
• This type of organization is based on a structure with a specific hierarchy of authority, a well-defined division of labor, clear rules and procedures on behavior and performance, impersonal relationships, and career advancement based on merit. This classical approach to management is called:
• This refers to the field of study that analyzes the way goods and services are rendered and attempts to improve the process:
• Which statement about globalization is true?
• Evidence Based Management primarily uses what to guide decisions?
• This dimension of the Big Five Personality Model represents the degree to which an individual is dependable or reliable. A person who rates high on this dimension is perceived as careful, organized, persistent, and hardworking.
• Theory X and Theory Y; managers who subscribe to either theory will create a ______.
• What best defines intellectual capital in an organization?
• What is the primary purpose of Knowledge Management?
• Which discipline in a learning organization helps members become aware of how the organization functions?
• Emotions play what role in processing information?
• An organization that exchanges information with its environment is described as a
• Herzberg's Two-Factor Theory distinguishes hygiene factors and motivators. Which statement is true?